Privacy Policy for Flowify
Privacy Policy for Flowify
Privacy Policy for Flowify
Last Updated: 2026
Flowify (operated under a sole proprietorship by Cedrine Ngongo, Reg. ID: 19921001-2440) values your personal privacy and the privacy of your customers. This Privacy Policy explains how we collect, use, and protect personal data when restaurants and their end customers interact with our WhatsApp-based ordering and logistics platform.
Last Updated: 2026
Flowify (operated under a sole proprietorship by Cedrine Ngongo, Reg. ID: 19921001-2440) values your personal privacy and the privacy of your customers. This Privacy Policy explains how we collect, use, and protect personal data when restaurants and their end customers interact with our WhatsApp-based ordering and logistics platform.
1. Data Collection
1. Data Collection
To process orders and fulfill deliveries, we collect the following information through the WhatsApp conversational interface: Customer name and phone number. Delivery address and GPS location coordinates. Order details and payment transaction references.
To process orders and fulfill deliveries, we collect the following information through the WhatsApp conversational interface: Customer name and phone number. Delivery address and GPS location coordinates. Order details and payment transaction references.
2. Purpose of Processing
2. Purpose of Processing
We process personal data solely to receive, confirm, and process restaurant orders; calculate delivery distances and automate last-mile dispatching; and communicate order updates and tracking to the end customer.
We process personal data solely to receive, confirm, and process restaurant orders; calculate delivery distances and automate last-mile dispatching; and communicate order updates and tracking to the end customer.
3. Third-Party Data Sharing
3. Third-Party Data Sharing
To complete delivery and payment processing, necessary data is shared with our certified partners. Logistics Partners (e.g., Wolt Drive API): Recipient delivery address and coordinates are shared for automated driver dispatch and delivery execution. Payment Gateways (e.g., Paystack): Transaction data is processed securely through licensed payment service providers.
To complete delivery and payment processing, necessary data is shared with our certified partners. Logistics Partners (e.g., Wolt Drive API): Recipient delivery address and coordinates are shared for automated driver dispatch and delivery execution. Payment Gateways (e.g., Paystack): Transaction data is processed securely through licensed payment service providers.
4. Data Security and Retention
4. Data Security and Retention
All data is transmitted securely via encrypted connections (HTTPS/SSL). We do not sell, lease, or distribute personal data to unauthorized third parties.
All data is transmitted securely via encrypted connections (HTTPS/SSL). We do not sell, lease, or distribute personal data to unauthorized third parties.
5. Contact Information
5. Contact Information
If you have any questions regarding this Privacy Policy or our data handling practices, please contact us at: Email: info@getflowify.com | Address: Horisontvägen 35, Sweden
If you have any questions regarding this Privacy Policy or our data handling practices, please contact us at: Email: info@getflowify.com | Address: Horisontvägen 35, Sweden